Our decking manufacturer stands behind the products they produce and their limited warranties cover both product replacement during the first year of ownership, and are prorated thereafter from full value in year one to zero value upon the completion of the warranty based on years in service.

For claims related to year two or thereafter, consumers will be required to pay the amortized portion of their warranty coverage prior to receiving replacement merchandise based on the original purchase price paid.

To make a warranty claim, please contact TRUNORTHDECK ™ directly, in writing, at the address below or submit a claim online.

TRUNORTH COMPOSITES INC.

Warranty Technical Manager

55 Plant Farm Blvd., Brantford, ONCanada,

N3S 7W2

For More Information on the TruNorth Composite Decking Warranty and to submit a claim online click here 

For More Information on the Clubhouse Premium PVC Decking Warranty and for instructions on submitting a claim click here

To make a claim you must have registered your warranty with TRUNORTHDECK ™ or Clubhouse within 30 days of original purchase using one of the registration methods contained within the links above.